Editors: Ram Singh, Rohit Bansal, Fazla Rabby, Pooja Sharma, Mandeep Kaur

The Metaverse Era: Reinventing Customer Engagement and Digital Marketing

eBook: US $79 Special Offer (PDF + Printed Copy): US $135
Printed Copy: US $95
Library License: US $316
ISBN: 979-8-89881-037-5 (Print)
ISBN: 979-8-89881-036-8 (Online)
Year of Publication: 2025
DOI: 10.2174/97988988103681250101

Introduction

The Metaverse Era: Reinventing Customer Engagement and Digital Marketing gives a timely exploration of the dynamic intersection of immersive technologies and digital marketing strategies in the age of virtual transformation. As businesses adapt to evolving consumer behaviors, this book examines how the Metaverse—through tools like VR, AR, blockchain, and gamification—is reshaping customer engagement, branding, and market presence.

Spanning a range of timely topics, the chapters address marketing in virtual environments, the role of immersive storytelling, the adoption of Metaverse strategies in retail and finance, and the ethical implications of data use in digital ecosystems. Real-world applications, case studies, and bibliometric analyses provide a rich foundation for understanding how businesses can leverage digital innovation to craft impactful, future-forward marketing experiences.

Key Features:

  • - Explores VR, AR, and blockchain applications in marketing.
  • - Presents strategies for brand engagement in immersive environments.
  • - Examines ethical and privacy considerations in virtual spaces.
  • - Offers insights from global case studies and research trends.
  • - Guides marketers through Metaverse integration and strategic planning.


Readership:

An essential resource for marketing professionals, entrepreneurs, researchers, and students looking to understand and thrive in the next generation of digital engagement.

Foreword

- Pp. i
Aziza Chakir
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Preface

- Pp. ii-iii (2)
Ram Singh, Rohit Bansal, Fazla Rabby, Pooja Sharma, Mandeep Kaur
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List of Contributors

- Pp. iv-vi (3)

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Assessing the Impact of Accounting Subject Anxiety on Business Students' Learning in the Digital Era: The Role of Online Learning Environments

- Pp. 1-21 (21)
Abdul Ghani Faiyyaz*, Abdullah Malik, M. Tanzeem Raza, Mohammad Ahsan Khan, Srikrishna Swaroop VT

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Application of VR and AR in Sports Marketing

- Pp. 22-39 (18)
Sardar Mohammadi*, Seyyed Iman Ghaffarisadr, Mike Rayner

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Developing an Effective Business Strategy for Metaverse Entry

- Pp. 40-58 (19)
Shiv Sagar Vishwakarma*, Santosh Kumar Pandey

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Engaging New Customers through Marketing in the Metaverse

- Pp. 59-87 (29)
Puneet Kumar*, Surendra Tiwari, Nitin Saxena

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A New Digital Era: Ab Initio Digital Marketing in the Metaverse

- Pp. 88-99 (12)
V. C. Jeyaratha*

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Adopting Metaverse in the Indian Retail SectorChanging Facets in Marketing through Technology

- Pp. 100-127 (28)
Abhilasha Singh Upadhyaya*

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Beyond Reality: Exploring Bibliometric Trends in Metaverse Integration with Digital Marketing

- Pp. 128-142 (15)
Pallavi Bhardwaj*, Rupali Khurana, Vinay Pal Singh

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Impact of Augmented and Virtual Reality on the Financial Landscape

- Pp. 143-161 (19)
Indira Bhati*, Amit Joshi, Vinaytosh Mishra, Rishabh Jain

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Big Data Analytics in Digital Marketing: Harnessing Data Insights for Strategic Decision-Making

- Pp. 162-177 (16)
Jyoti Mahajan, Neha Sabharwal*

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A Study on Individual Consumer Preferences between Unorganized and Organized Retailing Markets

- Pp. 178-198 (21)
Kamaljeet Kaur*, Brijendra Singh Yadav, Jaya Sharma, Lavisha, Rajit Verma

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Futurescape Marketing: Crafting Memorable Brand Stories in the Metaverse

- Pp. 199-223 (25)
Y. Suryanarayana Murthy*, Ravi Chandra, M. Govardhan Reddy

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Deep Dive into Metaverse Customer Experience: Insights from Bibliometric Retrospection of Intellectual Structure and Future Research Trend

- Pp. 224-232 (9)
Deepanshi Aggarwal*, Fazla Rabby, Ankita Gupta

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Exploring the Ethical Backdrop of Metaverse Marketing to Secure Consumers’ Privacy in the Virtual World

- Pp. 233-244 (12)
Naznin*, Sachin Chauhan, Tapsi Rana

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Metaverse: The Future of Digital Marketing

- Pp. 245-273 (29)
Vilis Pawar*, Pravin Chavan, Abhijit Vhatkar

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Gamifying the Customer Experience Through Metaverse Marketing

- Pp. 274-288 (15)
Zakir Ali*, A. Dixit, Singh K. Vinod

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Exploring Gender-Based Newspaper Reading Trends in the Tri-City Area: Insights into the Impact of the Metaverse and Artificial Intelligence

- Pp. 289-300 (12)
Jasminal Kaur*, Simerjeet Singh Bawa, Rupinder Singh, Rajit Verma, Ravish Arora

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Subject Index

- Pp. 301-307 (7)
Ram Singh, Rohit Bansal, Fazla Rabby, Pooja Sharma, Mandeep Kaur
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